Frequently asked questions

MSA Innovative is an ecommerce platform dedicated to offering innovative products across various categories to enhance your lifestyle.

Ordering from MSA Innovative is simple! Just browse through our website, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your order.

We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options.

We want you to be completely satisfied with your purchase. If you’re not happy with your order for any reason, you may return it within 30 days of delivery for a full refund or exchange. Please refer to our Returns & Exchanges page for more details.

If you have any questions, concerns, or need assistance, our customer support team is here to help! You can reach us via email at support@msainnovative.com or through our Contact Us page on the website.

Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment.